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Ensuring Business Improvement with HR Metrics and Analytics
Learn how to interpret human capital analytics, solve problems and evaluate solutions using workforce data and HR metrics.
Data has become an important part every organization. Decision makers use data to decide on the organization’s next line of action. Refined HR data is key to the achievement of organizational goals as it helps business to make decision based on facts. In this training, participants will have the opportunity to be equipped with the necessary thinking and organization to deal with the challenges of sustaining an evidence-based approach to HR management. This training will provide participants with the confidence and enable them to learn techniques in the way they look at information, interpret human capital analytics, solve problems and evaluate solutions using workforce and HR metrics. Each session will help them to acquire the skills to properly review, define, measure, and track HR metrics that are aligned to business strategies. For most HR professionals, the evidence-based approach represents a fundamental shift in their business roles but it provides them with an opportunity to become strategic partners in business decision-making.
Module One
- HR and the business world
- Overview of Analytics, Strategy & HR’s Role
- The rationale for evidence-based approach
- Data, information and insights
- Defining analytics and predictive analytics
- Strategic HR versus Personnel Management
- HR’s contribution to strategy
- Human Capital Approach
Module Two
- HR Tools and Methods
- Quantitative v Qualitative data
- Rational problem analysis and models of decision-making
- Measures of HR effectiveness, efficient and impact
- Methods of data capture and benchmarking
- Employee Self- assessment and self-report measures
- Electronic workforce surveillance & analytics
Module Three
- Driving Organizational Change
- Understanding the cultural context
- Dynamic nature of business, environment & technology driving change
- Theories of organization change and how to use them
- Enablers and impediments to change
- Resistance to change
- Implementing strategic change
Module Four
- Putting HR Metrics and Analytics into Action
- The Balanced Scorecard
- Human Resource Planning
- Recruitment Analytics
- Succession Planning & Talent Management
- Absence management
- Skills analysis and training needs analysis
Module Five
- Metrics and Analytics for Improving Employee Performance
- Performance Management
- Employee Motivation
- Engagement
- Empowerment and Accountability
- Conclusion and Action Planning
- The HR’s role in corporate strategy.
- Problem analysis, understanding and decision-making.
- Technological advances in workforce analytics.
- Successful change management.
- Using data for improved people management.
Course will be facilitated by experienced professionals