During your 15-minute stand-up meeting, two of your team members start discussing a solution to one of the issues that they ran into the day before. As the Scrum Master or Agile project manager, what should you do?

You are the product owner and have just started working on a new Agile team. One of the team members want to know what your job entails. What do you tell them?

As an Agile project manager, you want your team to be which of the following?

You are a practicing Agile project manager, and you are explaining to your new team the value of retrospectives. What will the team understand about retrospectives once you have explained it to them?

As an Agile project manager, you explain to your team that, as their coach, you are there to provide for the team’s needs and remove any roadblocks to their progress. This is also described as which of the following?

Which of the following items does your team need to produce a working, viable product or service?

Your customer is asking you to describe what you mean by self-organizing and self-managing teams. How would you describe them?

The basics of a stand-up meeting are to achieve which of the following?

Who is responsible for the product backlog?

Your new Scrum team is looking forward to practicing the time box methodologies of Scrum and Agile. When asked how long the stand-up meetings will be time-boxed for, what will you say?

Which one of the following is an example of defect repair review?

This project is chartered to determine new ways to extend the product life of one of the company's medium-producing products. The project manager comes from the engineering department and the team comes from product management and marketing departments. The preliminary project scope statement and project planning are completed when a stakeholder notifies the team that there is a better way to complete one of the work packages. They even supply a technical review letter from their department proving that the new way to complete the work package will actually be faster than the old way. The project manager has had similar experiences with this department on other projects, and was expecting this to happen on this project. What is the FIRST thing the project manager should do?

You have just informed your project team that each team member will be contributing to the lessons-learned documentation. Your team does not understand this approach and wants to know what the documentation will be used for. Which one of the following best describes the purpose of the lessons-learned documentation?

You have just completed the project work and scope verification. You are ready, you believe, to commence administrative closure for your project. You realize that you need to do several things to complete the administrative closure process. Which one of the following is not part of the administrative closure process?

You are working with the project team to create the WBS. There are some elements in the WBS that can’t be broken down yet. You and the team elect to break down these items later in the project as more details become available. This approach to creating the WBS is also known as what?

What is the only tool and technique used during scope verification?

David, one of your project team members, has been making changes to his work, which, as a result, changes the project scope. David’s changes are also known as what?

You are the project manager for the GAMAC Project. Your project is to create a new product for your industry. You have recently learned that your competitor is also working on a similar project, but their offering will include a computer aided program and Web-based tools, which your project does not offer. You have implemented a change request to update your project accordingly. This is an example of which of the following?

You are the project manager of a large project. Your project sponsor and management have approved you to outsource portions of the project plan. What must be considered if a change request affects the procured work?

You are using a three-point estimate for your project. Howard reports that his optimistic estimate is 16 hours, his most likely estimate is 24 hours, and the pessimistic estimate is 65 hours. What is the estimated duration for Howard’s activity?

You can purchase pea gravel for your project at $437 per metric ton. You need four tons of the pea gravel, so you predict your costs will be $1,748. This is an example of which cost estimating approach?

You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. To ensure that you can meet these standards, you have elected to put the project team through training specific to the federal guidelines your project must adhere to. The costs of these classes can be assigned to which of the following?

You are the project manager of the JKL Project, which currently has some production flaws. Which analysis tool will allow you to determine the cause and effect of the production faults?

You are an IT project manager and are working with the project team to determine the best computer system for the project. You and the project team decide to measure the performance of both systems to determine which one performs best. This is an example of which one of the following?

Your organization uses total quality management as part of its quality assurance program. Maria, a leader in your organization’s quality assurance program, informs you that she will be reviewing your project to determine if your project management activities comply with the total quality management program. This is an example of which one of the following?

Your project requires an electrician at month eight. This is an example of which of the following?

You are the project manager for the LMG Project. Your project will have several human resource issues that must be coordinated and approved by the union. Which of the following statements is correct about this scenario?

Which problem-solving technique is the best for most project management situations?

You are the project manager for the GBK Project. This project affects a line of business, and the customer is anxious about the success of the project. Which of the following is likely not a top concern for the customer?

You are the project manager for Industrial Lights Project. You have been hired by your organization specifically because of your vast experience with the technology and with projects of this nature. The project team is aware of your experience. You likely have what type of power on this project?

You are the project manager for the JGI Project. You have 32 stakeholders on this project. How many communication channels do you have?

What percentage of a message is sent through nonverbal communications, such as facial expressions, hand gestures, and body language?

When does lessons-learned identification take place?

Performance reporting should generally provide information on all of the following, except for which one?

George is the project manager of the Dagogo Project. In this project, George considers the relation between himself and the customer to be of utmost importance. Which one of the following is a valid reason for George’s belief in the importance of this relationship?

Frances is the project manager of the Lambat Project. Which of the following techniques will she use to create the risk management plan?

You are the project manager of the Gerony Project. You and the manufacturer have agreed to substitute the type of plastic used in the product to a slightly thicker grade should there be more than 7 percent error in production. The thicker plastic will cost more and require the production to slow down, but the errors should diminish. This is an example of which of the following?

Which one of the following best describes the risk register?

When should risk identification happen?

You are the project manager for a project that will create a new and improved Web site for your company. Currently, your company has over eight million users around the globe. You would like to poll experts within your organization with a simple, anonymous form asking about any foreseeable risks in the design, structure, and intent of the Web site. With the collected information, subsequent anonymous polls are submitted to the group of experts. This is an example of _________________________________.

Which risk analysis technique provides the project manager with a risk ranking?

Why is using the MoSCoW Approach in DSDM so important?

The Pareto principle is seen in many project management and quality methodologies. Why is the principle so important to use when determining cause and effect?

Which of the following is a correct statement?

Other than defects, which of the following is included in the seven wastes of Lean software development?

Using Kanban methodology, which of the following is the best way to show performance and WIP to the team and to the customer?

Why is a pull system so important in the practice of Kanban?

Why was Feature-Driven Development created?

Which of the following is the best way to complete the sentence: In Crystal methods, increases with team size.

Mission focused, feature based, iterative, timeboxed, risk-driven, and are all characteristics of an ASD life cycle.

Your team is currently a bit behind schedule, and it is worried that it won’t complete the work before the iteration ends. If you are practicing good servant leadership, what should you do first?

One of your team members comes to you with a problem about something that they are experiencing with key stakeholders on the project. They seem upset and are looking for you to provide some feedback. If you are actively listening to your team member, what thoughts should be running through your mind?

If you are leading an Agile team and spend most your time focusing on inspiring and collaborating with your team, what kind of leadership are you practicing?

The team space is key in Agile projects. What is the one thing that is recommended above all others for Agile teams?

On a collocated team, what is one of the major benefits of everyone sitting together in the same work space?

Your team has been working together for several iterations now, and they seem to be working well together. They are making decisions as a team and determining what work they should do and when. This is an example of which of the following?

As an Agile team member, you are working with the product owner and the customer on several of the user stories and requirements the customer is requesting. You witness the product owner suggesting that the customer choose one requirement over another because it will function better with their result, and the customer agrees that it is win-win for everyone. What did the product owner do effectively?

Stakeholder engagement means that you will need to establish collaborative behaviors among the members of the organization by fostering group decision making and conflict resolution in order to improve decision quality and reduce the time required to make decisions. If there is a conflict and you have an option, which of the following is the best conflict resolution strategy?

Your team has reached the performing phase. What types of management and leadership do they need?

The team space is key in Agile projects. What is the one thing that is recommended above all others for Agile teams?

On a colocated team, what is one of the major benefits of everyone sitting together in the same work space?

Your newly formed team is experiencing some conflict in the way they estimate time. Several team members have withdrawn from the conversations, while others are still arguing about the best ways to do things. This is an example of what team stage?

As an Agile project manager, you explain to your team that, as their coach, you are there to provide for the team’s needs and remove any roadblocks to their progress. This is also described as which one of the following?

Mary is the project manager of the Condo Project. She has created a contract statement of work (SOW) for a vendor. All of the following contribute to the creation of the contract statement of work, except for which one?

You are the project manager for a seller and are managing another company’s project. Things have gone well on the project, and the work is nearly complete. There is still a significant amount of funds in the project budget. The buyer’s representative approaches you and asks that you complete some optional requirements to use up the remaining budget. You should do what?

A tornado has wrecked your construction project. The tornado is known as what?

Your management has decided that all orders will be treated as "projects" and that project managers will be used to update orders daily, resolving issues and ensuring that the customer formally accepts the product within 30 days of completion. Revenue from the individual orders can vary from U.S. $100 to U.S. $150,000. The project manager will not be required to perform planning or provide documentation other than daily status. How would you define this situation?

The project has been going well, except for the number of changes being made. The project is being installed into seven different departments within the company and will greatly improve departmental performance when operational. There are 14 project management processes selected for use on this project. The project manager is a technical expert as well as having been trained in communications and managing people. Which of the following is the MOST likely cause of the project problems?

The project team has just completed the initial project schedule and budget. The NEXT thing to do is:

The WBS and WBS dictionary are completed. The project team has begun working on identifying risks. The sponsor contacts the project manager, requesting that the responsibility assignment matrix be issued. The project has a budget of U.S. $100,000 and is taking place in three countries using 14 human resources. There is little risk expected for the project and the project manager has managed many projects similar to this one. What is the next thing to do?

You are a new project manager who has never managed a project before. You have been asked to plan a new project. It would be BEST in this situation to rely on what during planning in order to improve your chance of success.

A new project manager is being mentored by a more experienced certified project management professional (PMP). The new project manager is finding it difficult to find enough time to manage the project because the product and project scope are being progressively elaborated. The PMP mentions that the basic tools for project management, such as a work breakdown structure, can be used during project executing to assist the project. For which of the following can a work breakdown structure be used?

The degree to which a particular stakeholder may be able to positively or negatively affect a project is their:

As a project manager, you overhear you three of your agile team members debating the best way to design the acceptance test for a user story. They have reached a stalemate and can’t decide how to proceed. What should you do?

In an effort to identify stakeholders who may be affected by your project, you’re looking over the organizational structure of your client’s company. As you identify stakeholders on the organizational chart, you request meetings with each stakeholder. You’ll document the information you learn about each stakeholder in the stakeholder register. The register can be used as input to which of the following processes?

A Project Manager has a project team consisting of people in four countries. The project is very important to the company, and the project manager is concerned about its success. The length of the project schedule is acceptable. What type of communication should he use?

You have just been assigned as a project manager for a large manufacturing project. This one -year project is about half-way done. It involves five different sellers and 20 members of your company on the project team. You want to quickly review where the project now stands. Which of the following reports would be the most helpful in finding such information?

A team member is visiting the manufacturing plant of one of the suppliers. Which of the following is the most important thing to be done in any telephone calls the project manager might make to the team member?

A project manager overhears a conversation between two stakeholders who are discussing how unhappy they are with the impacts of the projects on their own departments. Stakeholder A asks if the project is on time, and stakeholder B replies that the SPI is 1.05. Stakeholder A asks if the project manager for the project knows of stakeholder B’s concern. Stakeholder B responds that he is not sure. What is the best thing for the project manager to do?

Things have been going well on the project. The work authorization system has allowed people to know when to start work, and the issue log has helped keep track of stakeholders’ concerns. The sponsor has expressed his appreciation for the team members’ efforts by hosting a milestone party. The project manager gets a call from a team member saying the results from the completion of her activity’s predecessor are two days late. Which of the following reasons would best describe why this occurred?

A project manager has been assigned a team comprised of team members from many countries including Brazil, Japan, the United States and Britain. What is her best tool for success?

What’s the best way to handle knowledge sharing on the agile projects you are managing?

A project manager at a large consulting firm is asked to report on the actual project results versus planned results. The project is going well, and the marketing department wants to see if the current results can be used in a future marketing campaign. This project manager should prepare a:

The project has 13 team members and affects more than 15 departments in the organization. Because the project is 20 percent complete to date and the team has had successful performance reports from five of the affected departments, the project manager holds a party to celebrate. The project manager invites key stakeholders from all the departments to the party in order to give those providing good reviews an informal opportunity to communicate good things to those departments that have not yet been affected by the project. At the party, the project manager walks around to try to discover any relevant information that would help her make the project even more successful. She happens to hear the manager of one of the departments talking about setting up more regular meetings on the project. The best thing for the project manager to do would be to first:

The requirements of many stakeholders were not approved for inclusion in your project. Therefore, you had a difficult time gaining formal approval of the project management plan. The stakeholders argued and held up the project while they help meeting after meeting about their requirements. The project was finally approved and work began six months ago. All the following would be good preventive actions to implement except:

A good project manager always gathers and documents lessons learned throughout the project lifecycle rather than delaying the effort until the project closure. Which of the following is not a risk associated with postponing the lessons-learned gathering effort until the very end of the project?

Laurence is the PMO manager at ANZ Company. The CEO of the company asked Laurence to review the business requirements and develop the current year’s capital management plan. The capital management plan will outline the key business deliverables (capital projects) and will go to the board for final approval. Which of the following organizational artifacts should Laurence review to analyze the business requirements for the current fiscal year?

Maintaining good supplier relationships should be important to all project managers. A good buyer-seller relationship is a partnership that results in a win-win situation that nurtures both parties. Which of the following is both a short- and long-term benefit of treating a supplier with courtesy, honesty, and fairness?

James is managing a shopping mall construction project. During the project execution, he learns the project communications management plan is not effective and requires a major update. Which of the following processes will issue a change request for the required update?

With a growing awareness of so-called unknowable-unknowns, the existence of emergent risk is becoming clear. These are risks that can only be recognized after they have occurred. Emergent risks can be tackled through developing:

Change control tool selection should be based on the needs of the project stakeholders, including organizational and environmental considerations and/or constraints. Which of the following is not a key change management consideration while selecting an appropriate change control tool for a project?

On-demand scheduling is one of the techniques used in agile projects. This type of scheduling relies on:

Midway through a project, a project manager determined the project was running far behind schedule. If the project manager needs to shorten the project schedule without changing the project scope, which of the following schedule compression techniques could he use?

At the end of a project, what will your schedule variance be equal to?

How does time-boxing help minimize scope creep in agile projects?

While planning the schedule for your project, you frequently refer to the project calendar. The project calendar is:

As a project manager, you are in the process of preparing the project schedule for the project. Which of the following accurately depicts the sequence of your activities before you began to prepare the project schedule?

The accuracy of Activity Duration estimates can be improved by considering the amount of risk in the original estimate. The three types of estimates on which three-point estimates are based are:

For projects where a business analyst collaborates with the project managers in managing the project scope, which of the following task is most likely to be performed by the business analyst?

You are managing a project that involves work on a film shoot. The editing activity can happen only after the film is shot. The best description of the logical relationship between the editing and shooting of the film is:

While reviewing your project's performance, you discover a significant variance. If the issue is not fixed before the next customer inspection, your project might be canceled. However, after a further review conducted by the project team, you are glad to hear that bringing the project back on track requires only a minor correction to a configuration element. What should you do first?

A project manager is leading a process improvement project for a factory operation. Currently, the project manager and the team are performing the Monitor and Control Project Work process. Which of the following activities might be carried out during this process?

An organization has a policy that a change control board (CCB) must review all change requests for every project in the organization, and that the CCB follows the recommended activities outlined in the PMBOK® Guide. Project managers and the project team do not serve as members of the CCB. Based on this scenario, which of the following activities might be performed by members of the CCB?

A company has authorized a dedicated change control board (CCB) to review and evaluate all change requests that are submitted for any project. If the project sponsor is a member of the CCB, which of the following best describes an individual or group that can request a change on a project?

One of your contractors is not performing to the agreed-upon standards. You want to terminate the contract and engage another contractor for the same job. You need to determine the specific legal procedure for the early termination of the contract. What should you do?

A project is divided into four sequential phases. The second phase of the project has just been completed, and the third phase is about to begin. What should the project manager do first?

An organization has a project management office (PMO) that ensures all relevant project documents are created, and all project management processes are followed according to established best practices. What should the project manager review first to identify stakeholders for a newly started project?

A project manager does most of her communicating with team members, internal project stakeholders, and external project stakeholders via email. The project manager incorporates specific techniques when composing her emails to reduce any misunderstandings. Which of the following is not considered one of these techniques?

As the project manager, you are leading a brainstorming session with key stakeholders to identify project risks. Once the project risks are determined, you immediately proceed to nominate different team members as risk owners and assign them the task of developing individual risk response plans. Have you properly conducted risk management planning?

You are managing a project to build a database and need to acquire information from the stakeholders of the project. The team is using brainstorming, focus groups, interviews, questionnaires, and benchmarking to understand and document the stakeholders' needs. The methods the team is using are representative of which tool and technique?

The project is in execution, but your project team is unable to stop arguing about the project milestones and the specific risks associated with them. This on-going conflict puts the project at risk of running behind schedule. What would likely have helped avoid this conflict had it been properly created first?

During project execution, the team discovers that some of the buttons on the remote control developed by the project for a new product do not work according to the specifications. A change request is submitted and approved to replace the buttons. Which of the following best describes this change request?

A project manager meets with a customer for initial discussions about an upcoming project. At the end of the meeting, the customer asks the project manager for a rough estimate of the project duration. Based on her experience with three similar projects, the project manager provides an estimate of 8-10 months. What estimation technique does the project manager use?

A project manager is performing quality assurance for a project whose quality standards are very stringent. In order to meet and exceed the quality requirements, the project manager uses a set of technical guidelines, which were applied during the design phase of the project to optimize quality. What tool or technique is the project manager using in this scenario?

During project planning, the project team rigorously defined the project scope. During project execution, a senior engineer calls the project manager and suggests a simpler and more efficient design which could benefit the project. What should the project manager do next?

You are working with a team to estimate how much time is required for each activity. You are using a document that contains information on the categories of labor, material, and equipment required to complete the project. You are also interested in the skill levels, required certifications, and the grade levels for supplies. Which of the following documents would you primarily refer to for this purpose?

While performing project work, a team member notices that there is a potential new risk, which could impact the project's critical path. What should the team member do immediately?

You are managing a project that is nearing its end and planning to settle all pending claims with the vendors. In one case, you are not satisfied with the delivery of their final product. All conversations with the vendor have ended in an impasse. What should you do in this situation?

Your company was awarded a contract that includes a 10% bonus payment if the project is completed two months early. You consider several options to exploit this opportunity. What is the best course of action for you to increase the chances of receiving the bonus?

The quality management plan specifies the use of a data representation technique to show the strength of relationships between four factors. Which of the following tools or techniques should be used to comply with the plan?

You have just taken over a project in which some of the deliverables will be produced by external vendors. You want to familiarize yourself with those who are involved in the project from the sellers' side. Where would you look to obtain this information?